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Director, Business Systems, Data, & Analytics job

Harness is a high-growth startup that is disrupting the software delivery market. Our mission is to enable the 30 million software developers in the world to deliver code to their users reliably, efficiently, securely and quickly, increasing customers’ pace of innovation while improving the developer experience. We offer solutions for every step of the software delivery lifecycle to build, test, secure, deploy and manage reliability, feature flags and cloud costs. The Harness Software Delivery Platform includes modules for CI, CD, Cloud Cost Management, Feature Flags, Service Reliability Management, Security Testing Orchestration, Chaos Engineering and Software Engineering Insights continues to expand at an incredibly fast pace.Harness is led by technologist and entrepreneur Jyoti Bansal, who founded AppDynamics and sold it to Cisco for $3.7B. We’re backed with $425M in venture financing from top-tier VC and strategic firms, including J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures, Norwest Venture Partners, Adage Capital Partners, Balyasny Asset Management, Gaingels, Harmonic Growth Partners, Menlo Ventures, IVP, Unusual Ventures, GV (formerly Google Ventures), Alkeon Capital, Battery Ventures, Sorenson Capital, Thomvest Ventures and Silicon Valley Bank.Position SummaryThe goal of the Revenue Operations & Strategy team is to build the foundation of our internal systems and processes, scale these systems, and improve efficiencies across the board while driving the business forward. The team blends high-level strategic thinking with on-the-ground execution to propel the company to grow and scale well, with a strong focus on analytical and quantitative thinking. We are a team of problem-solvers, where all challenges are met with enthusiasm and open minds.The team works cross-functionally across the company, particularly with marketing, sales, customer success, finance, and product. This is an opportunity to influence how we build our analytics XYZ worldwide and contribute to a highly productive, data-driven, and analytical team. We are looking for someone who excels at managing people, enjoys projects with tight deadlines, thrives in a fast paced environment, and loves building and iterating on how we scale the organization.As the Director of Business Systems, Data, & Analytics, you will be responsible for leading the technical team that supports the organization’s go-to-market systems and analytics.Your Primary Responsibilities Will Include

  • Managing and leading the technical team responsible for go-to-market systems and technologies, including staffing, performance management, and talent development
  • Scope complex business problems and structure analyses in order to drive decisions and inform strategic initiatives, goals, and priorities
  • Collaborating with business leaders to develop and implement strategies that support the organization’s go-to-market operations
  • Own data integrity, data consistency and data hygiene
  • Ensuring the development, implementation, and maintenance of scalable, reliable, and secure go-to-market systems
  • Managing vendor relationships and evaluating third-party solutions to ensure they align with business goals and meet performance standards
  • Ensuring compliance with regulatory requirements, such as GDPR and SOX
  • Developing and maintaining disaster recovery and business continuity plans for go-to-market operationsIdentifying opportunities to enhance Harness’s go-to-market strategy and optimize sales performance through the use of technology and data analytics
  • Communicating effectively with internal stakeholders, including executives, business leaders, and technical teams

What We’re Looking For

  • 10+ years of experience in business analytics and data roles with a focus on go-to-market systems and technologies
  • Proven track record of leading technical teams that support go-to-market operations
  • Strong knowledge of go-to-market technologies, including CRM, marketing automation, change management, and analytics
  • Experience with cloud-based go-to-market platforms, such as Salesforce, Marketo, Domo and Gainsight
  • Familiarity with sales enablement and sales performance management tools
  • Knowledge of data analytics tools and techniques, such as reporting, dashboarding, and predictive analytics.
  • Experience with data architecture and data frameworks recommended.
  • Excellent communication skills, both written and verbal, with the ability to communicate complex technical concepts to non-technical stakeholders
  • Strong leadership skills with the ability to motivate and inspire team members

What You Will Have At Harness

  • Competitive salary
  • Comprehensive healthcare benefits
  • Flexible Spending Account (FSA)
  • Flexible work schedule
  • Employee Assistance Program (EAP)
  • Paid Time Off and Parental LeaveMonthly, quarterly, and annual social and team building events
  • TGIF-Off program
  • Remote office stipend
  • Monthly internet reimbursement
  • Monthly Food & Beverage Reimbursement Program


  • Harness Snags $230 Series D – $3.7B Evaluation
  • Harness Recognized in Inc.’s Best Workplace Awards 2022
  • Harness on LinkedIn: America’s Great Companies to Work For — And What You Can Learn From
  • #6 – Glassdoor Best Places to Work 2021 list
  • #17 on Forbes Top 50 Cloud Companies to Work For
  • #47 on LinkedIn’ Top 50 Companies to Work For
  • #2 on Quartz 2021 list best places to work for remote workers
  • 2021 Career Launching Companies List

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.The anticipated salary range for this position is $180,000 – $220,000 annually. Salary is determined by a combination of factors including location, level, relevant experience, and skills. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. The compensation package for this position also includes a commission/variable component, which is based on performance, plus equity, and benefits. More details about our company benefits can be found at the following link: .

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