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General Manager – Midway International Airport job

The job holder is responsible for all station operations, ensuring that the delivery of services are consistent, professional, safe and secure. The role requires a seasoned senior manager with a strong operational and business understanding and leadership skills. The incumbent must have the ability to run a business in a challenging environment, whilst maintaining strict Menzies Corporate Governance and Financial guidelines.

  • Fully responsible for all aspects of the station (combined Menzies and ASIG station operations). Services offered at the station include ITP Fueling, Passenger & Ramp Handling, and third party GSE Maintenance.
  • Fully accountable for the financial performance and compliance with Corporate Governance, legal and quality aspects of Menzies’ businesses in the station
  • Leading and working with the senior team to maintain and enhance appropriate, effective safety & security systems, risk assessments, periodical inspections & audits, operational training programs, planning, operational processes and service delivery.
  • Regularly interacts with customers to promote the station and to measure the level of customer satisfaction. Uses customer feedback to constantly develop and improve capabilities and processes
  • Implementation of the company policies and procedures, promoting sound safety, security and people management practice.
  • Promoting and driving a ‘safety first’ culture through all levels of the organisation.
  • Ensure the business unit remains fully compliant with internal standards and all relevant industry, regulatory and state legislated requirements.
  • Lead and motivate hard working teams to deliver excellent quality and productivity
  • Directing and motivating Managers to achieve agreed targets.
  • Safety and security is the responsibility of each employee

Essential Skills And Qualifications

  • Degree or postgraduate qualification
  • Excellent leadership and people management skills
  • Experience in business development, sales and commercial negotiation & pricing
  • Wide ranging general management experience, with some years of senior management experience
  • Extensive management and/or support service experience, preferably in a ground handling, aviation or logistics environment
  • Strong communication and interpersonal skills, balanced with a high level of confidence to influence and present at all levels.
  • Interpersonal skills: Independence, decisiveness and the ability to work accurately and independent of immediate support. Able to influence, engage and motivate at all levels
  • Flexible, determined to succeed and self-motivated
  • All applicants must hold requisite employment authority to work in the USA
  • Fluent in English

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