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L2 Desktop System Administrator job

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Job Title: L2 Desktop System Administrator

Santa Clara, CA (Day 1 onsite)

Duration: Full Time

Job Description

  • Basic IT hardware troubleshooting skills (Windows and Mac OS)
  • Deploying Windows 10 images via USB or MECM.
  • Must be knowledgeable of Windows and MAC OS deployment and configuration.
  • Basic Networking troubleshooting skills.
  • MS Office, Outlook, and Teams troubleshooting.
  • Basic knowledge of Service Now ticketing system.
  • Basic printer troubleshooting
  • Excellent communication with experience in customer service
  • Knowledge on ITIL/ Incident management process.
  • Must be knowledgeable of Mobile device configuration, wiping, and backup.
  • Video, SCCM, Intune
  • Desktop Admin, Executive Support

Thanks & Regards

Rajiv Ranjan Rai

Extend Information System Inc


Cell: +1 571 800 1711


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