OverviewTekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is committed to developing new treatments and patient solutions in Neuroscience, Digital Innovation and Nephrology. Our client consists of multiple companies committed to offering innovative products that go beyond healthcare to improve the health and well-being of patients and they belong to a distinguished family of US affiliates.Position: LMS Administrator IIIDuration: 12 MonthsJob Type: ContractWork Type: RemoteJob Description
- The Learning Management Systems (LMS) Administrator tasks include:
- Provide technical leadership in the support of the learning management system (LMS)
- Responsible for the support, design, development, implementation, delivery, and maintenance of content, assets, and other resources used for instructional functions
- Interface with the business to support the learning needs of the organization
- Scope of the projects will be determined by client management
- Works on assignments dealing with the routine and daily operation, use, and configuration of the LMS
- Identifies and communicates opportunities for process and quality improvements, providing feedback on usage, defects, and suggested enhancements
- Acquires and maintains knowledge of current technology as it applies to LMS software and systems
- Maintains procedures and policies to ensure the security and integrity of systems/networks
- Writes and maintains technical procedures and policy documentation
- Acts as an internal consultant by analyzing data and recommending solutions to utilize the LMS to deliver, track training and measure performance to meet organizational objectives
- Creates and updates resources to train and support learners on how to use the technology for online and professional development
User Management
- Creates user logins as needed and assigns user permissions
- Creates and manages user structures including the creation of user groups and learning cohorts
- Manages course enrollment including progress tracking
Course Management
- Publishes and archives online or blended learning solutions, assigns training curricula, and adds and deletes resources
- Works with the appropriate departments to manage the course asset library
- Populates course information and assigns learners
- Develops and updates standardized tools and reporting for ongoing access to learning information; generates standard and custom reports
- Creates and manages the overall course structure and sets up course programs based on specifications
- Manages tracking of course revisions and history
- Builds online assessments and evaluations in LMS for courses
Troubleshooting
- Provides troubleshooting assistance for users regarding logging in to the LMS and accessing courses.
- Serves as point of escalation for support issues, which may include interaction with LMS vendor and other vendor support services.
Qualifications/Experience
- 7 to 10 years experience as an LMS administrator or in similar position
- Coursework and/or certifications relating to learning management system administration preferred
- Experience with providing training to LMS administrators on use of the LMS preferred
- Familiarity with course design and development preferred
Required Skills Include
- ComplianceWire Experience a must
- Technical skills including troubleshooting, and understanding of directory, file structures, and systems
- Ability to problem solve, prioritize and multi-task
- Ability to collaborate with others at all levels of the organization as well as vendors
- Ability to be flexible and dynamic, open to change and work in an ambiguous environment
- Customer service skills, responsive attitude
- Strong oral and written communication skills; ability to communicate complex technical concepts in layman’s terms
TekWissen Group is an equal opportunity employer supporting workforce diversity.TekWissen is an emerging global human capital, recruitment and IT services organization. Operating since 2009, we draw upon more than a decade of staffing experience to deliver critical talent acquisition solutions and IT engagements for our clients. We’re founded on a culture that is passionate about delivering tailored solutions, that create lasting partnerships.Our global footprint covers six countries: United States, Canada, Australia, India, United Kingdom and the Philippines. This allows us to work in close partnership with organizations and manage everything from global talent needs with demanding resourcing strategies, to single sites with lower recruitment volumes.TekWissen® is an equal opportunity employer supporting workplace diversity.
