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Kinney Homecare Customer Service Representative job

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**Overview**

  • Scope of Responsibilities:** Responsible for Receptionist activities as well as patient insurance verification.

Answer phones as necessary.**Responsibilities**Job Responsibilities

  • Gather patient information by taking initial demographic information from rental source and document on Patient Information Sheet/computer system
  • Verify all types of insurance and assist in creative financing when no insurance is available
  • Set up initial paperwork
  • Pre-qualify customers for reimbursement purposes
  • Answer phone calls in a professional manner
  • Project a positive first impression by greeting customers with exceptional customer care
  • Computer input to include new patient data and various patient updates
  • Unpack shipment when received and stock shelves as required.

**Qualifications**Education

  • Minimum: High School Diploma or GED

Experience

  • Preferred: 0-1 years previous experience in related position
  • Preferred: Previous Healthcare or DME experience

**Special Conditions of Employment**

  • Drug test
  • Initial and continuous exclusion and sanction/disciplinary monitoring
  • Any and all additional eligibility requirements based on the specific position

**Connect With Us!****Job Locations**_US-NY-Plattsburgh_**Posted Date**_1 month ago__(5/31/2023 9:20 AM)_

  • _Requisition ID_**

_2023-10950_

  • _\# of Openings_**

_1_

  • _Category_**

_Customer Service/Support_

  • _Location : Location_**

_US-NY-Plattsburgh_

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