Seeking senior IT professional to serve as lead for growing support team. The ideal person may have significant experience in any IT discipline.
Responsibilities
+ Serve as a technical escalation point for networking, systems, and cybersecurity incidents.
+ Interface with clients to address concerns and deliver on needs
+ Manage work queues for incidents and changes
+ Lead technical project delivery
+ Mentor junior technicians
Qualifications
5-10 years of professional experience with significant experience in a technical domain.
Experience leading technical projects a plus.
Supervisory or leadership experience a plus.
