L2 Desktop System Administrator job

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Job Title: L2 Desktop System Administrator

Santa Clara, CA (Day 1 onsite)

Duration: Full Time

Job Description

• Basic IT hardware troubleshooting skills (Windows and Mac OS)
• Deploying Windows 10 images via USB or MECM.
• Must be knowledgeable of Windows and MAC OS deployment and configuration.
• Basic Networking troubleshooting skills.
• MS Office, Outlook, and Teams troubleshooting.
• Basic knowledge of Service Now ticketing system.
• Basic printer troubleshooting
• Excellent communication with experience in customer service
• Knowledge on ITIL/ Incident management process.
• Must be knowledgeable of Mobile device configuration, wiping, and backup.
• Video, SCCM, Intune
• Desktop Admin, Executive Support

Thanks & Regards

Rajiv Ranjan Rai

Extend Information System Inc

Email: rajiv@extendinfosys.com

Cell: +1 571 800 1711

Web: WWW.extendinfosys.com