Administrative Intern, Kiosk Team
Must be in California and in San Diego-Hybrid role
About Tillster
Tillster, headquartered in the USA, is the global leader in digital ordering and customer engagement solutions. For over a decade we have developed revolutionary self-service, ordering and payments solutions – for mobile, tablet, online, kiosk, call center, and more – creating personalized interactions based on consumer preferences, language, and currency. Our platform is compatible with 15+ unique POS systems, representing over 90% coverage in multi-unit restaurants. We offer one platform; one scalable, enterprise class solution – to create world-class digital engagement solutions.
Our mission and passion are one in the same: Empower restaurants and consumers to engage and transact anywhere, anytime, and from any device – one consumer at a time, one order at a time, billions of times over. In doing so, together we are transforming e-commerce in restaurants and make the till grow for Tillster and our customers.
As a key member of our Kiosk team, the Intern will work in a fast-paced environment with the team and will be responsible for coordinating and documenting outreach to our clients to make sure that the installation and setup has been done. You will constantly interact with our vendors and set up documentation to track and coordinate any issues that might need attention or coordination with our engineers.
Down in the weeds:
- Work independently under the supervision of a Lead on kiosk tasks as needed.
- Create and administer daily/weekly email templates to clients.
- Document outreach to vendors and clients.
- Ability to organize/manage multiple priorities and projects coupled with the flexibility to adapt to changes in a fast-paced environment.
- Participate in regular meetings to discuss status of project.
- Continue to maintain best practices and tools for tracking kiosks and delivery globally to our clients.
About you:
- Minimum 1+ years of work experience.
- MUST BE IN SAN DIEGO ON-SITE IN OFFICE REQUIRED
- Recent college graduate
- Strong knowledge of MS Excel or Google Sheets
- Develop, maintain, and execute emailing of templates and communication to clients.
- Provide accurate and precise estimates for assigned task duration and work effort, along with confidence level, and foreseeable dependencies.
- Good analytical and problem-solving skills.
- Good communication skills (written and verbal).
The Interview Process
1. Recruiter interview with a Talent Acquisition Specialist
2. Technical Interview with Kiosk Team
3. Final interview with our Head of Kiosk Implementation
Making a Difference in the Tillster Way
Our business and product mission is to empower restaurants and consumers globally, by empowering, supporting, and nurturing the people who are part of the global Tillster team. We want to ensure all employees feel respected, confident, and engaged. Creating an inclusive working environment is of the utmost importance to us. To make this a reality, Tillster is dedicated to embracing diversity in all forms and is proudly an equal opportunity employer. We do not discriminate based on race, color, religion, national origin, gender identity, sexual orientation, age, family/parental status, marital status, veteran status, disability, or any other protected status.
Pay and Benefits (USA)
- Expected base salary range $17 an hour. Total starting compensation will be determined based on all lawful criteria, Company policy and best practices.
- Internship will last from ASAP- project completed 3-6 months
- Equity: All employees within the U.S. are eligible to participate in the Stock Option Plan.
- Health Benefits: All full-time, regular employees and their dependents are eligible for medical, dental, vision and FSA benefits. Additional health benefits include Healthcare and Dependent Care reimbursement programs, Employee Assistance Program (“EAP”) and Optum Care 24-hour confidential medical counseling services.
- Holidays: The company observes ten (10) paid holidays per calendar year.
- Paid Time Off (PTO): Full-time, regular employees earn 15 days of PTO in the first 12-months of continuous service, and 22 days in subsequent years. Eligible part-time employees earn pro-rated PTO.
- Retirement: Effective with your employment start date, you will be eligible to participate in the 401(k) Plan.
- Education, Learning & Development: We offer college tuition and education assistance programs; LinkedIn Learning courses; and ongoing learning and development opportunities.
Local Candidates Strongly Preferred
No Visa Sponsorship
Principals only – no Agencies or calls please
