Job Title:- Business Analyst with EAM OR Cybersecurity
Job Type:- Contract
Job Description:-
The Application Systems Analyst reports to the Program Manager of Technology Systems. This position is responsible for the technical details, application use, and business implications on a variety of Client’s Software Systems that includes Commercial-off-the-shelf (COTS) and custom developed software on client-server, multi-tier, web and/or mobile platforms. This role is also responsible for providing customer focused service and building positive and constructive relationships with stakeholders and customers, by understanding their needs, problems, and providing timely communication and service.
Primary Responsibilities
Manage Oracle Fusion (Procurement, Financials, HCM, etc), Role Based Security, upgrades and security.
Implement, manage, and support desktop and Software as a Service (SaaS) application systems.
Configure and develop applications, custom processes, functionality, reports, queries, interfaces, and system integration in support of business needs.
Ensure data integrity within systems owned. Understand data relationships, resolve data and interface issues.
Provide assistance with documents necessary to procure required systems, licenses, maintenance, and support. Ensure any renewals are completed before expiration and Capital Metro is compliant with vendor licensing requirements.
Participate in on-call rotation for after-hours IT support.
Partner with stakeholders to undertake full IT ownership of the systems and projects assigned and become proficient in the technical and functional aspects of these systems.
Provide technical support and leadership assistance on projects. Successfully assist in tasks or projects as assigned.
Provide periodic reports to management.
Develop and ensure updates to technical and/or user documentation. Train users on systems and processes.
Provide support and assist in leadership in proactively setting up and managing systems in excellent working condition through implementation and monitoring of alerts, regular maintenance activities, performance tuning, software updates and patches.
Support and assist in leading efforts in system security by ensuring compliance to security standards and policies, monitoring access privileges, conducting risk assessments, investigation of suspicious activities, and remediation of identified security threats or risks.
Document test cases and perform comprehensive testing during implementation and upgrades.
Support and assist in leading the planning and undertaking of periodic risk analysis of systems and mitigate risks wherever possible. Lead in the planning and testing of disaster recovery.
Follow change management and change control processes to plan and deploy system changes. Communicate changes to stakeholders and IT.
Research, develop and implement IT standards and best practice policies or procedures.
Perform other duties as required and/or assigned in support of the Capital Metro Strategic Goals and the IT Vision, Mission, and Objectives aligned to these goals.
Minimum Qualifications
Education and Experience:
Bachelor’s degree in Information Technology, Computer Science, or related field. Additional related experience may substitute for degree on a year for year basis up to four (4) years.
Four (4) years of experience with information technologies and systems analysis that includes ERP Financial Systems and two (2) years of experience with Oracle Fusion (Procurement, Financials, HCM, Role Based Security), Oracle report development.
Experience working on, configuring, and supporting multiple commercial off-the-shelf or custom-built cloud or on -premise enterprise business application systems.
Knowledge, Skills and Abilities:-
Experience with direct end user support in a customer service role.
Experience in troubleshooting, analyzing logs, and utilizing debugging tools for timely resolution of technical problems.
Excellent organization abilities, analytical skills and communication skills including the ability to effectively communicate technical information to a non-technical audience.
Be self-motivated and seek opportunities for continuous improvement of IT skills and processes. Be a catalyst and a willing participant of organizational changes.
Ability to work in a team environment in a matrix organization, partnering well with employees, management, users, business areas, vendors, contractors and undertake duties and tasks as assigned without close supervision
Ability to be a positive and constructive contributor in a team-based environment
Knowledge of Information System Implementation Lifecycle desired.
Ability to effectively manage multiple priorities and diverse groups of people and activities simultaneously
Intermediate proficiency using Microsoft Office Suite.
Demonstrated leadership ability.
Demonstrated dedication to customer service.
Regards,
Priti Kumari
Technical Recruiter Noralogic Inc.
109 E 17th St, Cheyenne WY 82001
+1.307-274-3112(Priti@noralogic.com) |www.noralogic.com
USA: WY, MD, NJwww.noralogic.com
**WBE and MBE company**
** ISO 9001:2015**
**WY Top 50 Minority owned growing company**
