Company Description
About the Company:
M3 is the global leader in digital solutions in healthcare. We work with a range of sectors including healthcare, life sciences, pharmaceuticals, biotechnology and charities; services provided to these sectors include market research, medical education programs, promotional programs, clinical development, job recruitment and clinic appointment services. M3 has grown by more than 20% year-on-year for the past 15 years, achieving over 1 billion dollars in revenue annually.
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Founded in 2000, with start-up investment capital from Sony, M3’s mission is to make use of the internet to increase, as much as possible, the number of people who can live longer and healthier lives, and to reduce, as much as possible, the amount of unnecessary medical costs. Key achievements of M3 Inc.
- Named in Fortune’s 2020 ‘Future 50’ list, ahead of Facebook and Amazon
- Ranked in Forbes’ 2020 Global 2000 list of the world’s largest public companies
- M3 is the only company incorporated after the year 2000 to be included in the Nikkei 225 Index
- Listed in Forbes’ ‘Asia’s 200 Best Over a Billion’ in 2019
- In 2020 M3 founded the ‘M3: Stop COVID-19 Fund’ and pledged one billion yen to support COVID-19 related initiatives
M3’s legacy lies in the power of trusted physician platforms. Around the world, M3 organizations leverage these highly engaged digital communities to deliver medical education, job placement, and market research, to improve global patient outcomes.
Due to our continued growth, we are hiring for a Director of Business Development at Wake Research, an M3 company. This position is a remote position.
About The Business Division
M3 Wake Research, Inc. is one of the largest independent clinical research site services companies in North America. M3 Wake Research is an integrated network of premier investigational sites working closely with and meeting the needs of the global biopharmaceutical, biotechnology, medical device, pharmaceutical industry, and clinical research organizations. M3 Wake Research has its proprietary patient database of potential clinical trial participants—men and women, children and adults, across all ethnicities—for all kinds of adaptive and other types of trial designs. Conducting studies since 1984, we have a combined subject database of more than 2 million.
M3 Wake Research has 23 owned and managed research sites across 9 states in the US and continues to grow. As of today, our board-certified physicians have completed more than 7,000 successful clinical trials. Clinical trials at our site are always completed on time and with accuracy; we consistently exceed sponsor expectations for integrity, subject enrollment, human protection, and expeditious delivery of accurate evaluable data.
Our approach is uncompromising – each study conducted at our site is carefully planned and executed according to regulations with superior quality.
Job Description
Mission of the Role:
The Director of Business Development will present and promote our investigational site network services and solutions to potential clients. This will include new accounts, new business opportunities at existing accounts, and new marketing opportunities with the objective of establishing long term, mutually beneficial business partnerships.
Essential Duties And Responsibilities
Successful candidates will be self-starters, with responsibilities and talents including but not limited to the following:
- Develops account plans and partnerships with key accounts.
- Provides weekly sales activity reports to management.
- Develops client call cycle to achieve objectives and sales plan and follows up on leads.
- Provides general intelligence on key competitors.
- Sells the business unit’s/sites capabilities and differentiation frameworks.
- Recognizes and communicates sales opportunities for other business units.
- Sets and manages customer expectations.
- Collaborates with companywide resources to achieve superior customer satisfaction.
- Maintains frequent personal contact with clients.
- Organizes and hosts client visits.
- Leads client presentations.
- Evaluates quotations for territory and provides inputs to ensure client and company requirements are met.
- Responsible for opportunity management and accurate pipeline forecasting.
- Collaborates effectively with sales executives to bring potential opportunities to their attention and to identify and win multi-unit projects.
- Participates in proposal scope development as appropriate.
- Participates in corporate teams to build relationships with key accounts.
- Prospect for new business through traditional sales activities such as cold calling
- Develop and begin implementing new business strategies focusing on priorities to “close” new business.
- Further existing strategies and develop new strategies to increase revenue and profitability from existing customers.
- Provide the vision and necessary hands-on leadership to take advantage of the company’s growth opportunities.
- Partner and collaborate with other Wake Research business units such as RMA, Clinical OPS and Site Start Up to ensure infiltration of the company services into our customers.
- Utilize Salesforce to manage accounts, opportunities, contacts, and all corresponding activities Assessment of Customers.
- Conduct market intelligence through available Business Development software’s and networks of internal and external contacts to identify and create opportunities for growth.
- Develop an annual business plan and assist management in developing the annual individual and team goals for assigned accounts.
- Evaluate account performance and hold frequent strategic discussions with crossfunctional teams
- Other duties will include working with key internal parties to identify promising segments or technologies, and evaluating strategic fit and potential for operational synergy budget
Qualifications
Qualifications
- BS in Business, Marketing, or Life Science (MBA preferred) or equivalent combination of education and experience
- 5+ years of sales experience selling site or CRO services directly to the Site Network/IRB/life sciences/research, pharmaceutical, and biotech section with direct interaction with mid-level and executive level decision makers.
- Advanced clinical research industry knowledge, preferably in site space understanding of human research protection
- Demonstrated client retention skills
- Demonstrated ability to acquire and grow client base
- Strong business acumen
- Strong communication skills (listening and understanding, responding and speaking) and written communication skills
- Ability to formulate business decisions that are financially responsible, accountable, justifiable, and defensible.
- Proficient in using CRM systems (preferably Salesforce.com)
- Focus and attention to tasks and responsibilities
- Data-driven and critical thinking skills to continuously improve approaches that achieve the goals as quickly as possible.
Additional Information
A career opportunity with M3 Wake Research offers competitive wages, and benefits such as:
- 401(k), 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- M3 reserves the right to change this job description to meet the business needs of the organization
