The job holder is responsible for all station operations, ensuring that the delivery of services are consistent, professional, safe and secure. The role requires a seasoned senior manager with a strong operational and business understanding and leadership skills. The incumbent must have the ability to run a business in a challenging environment, whilst maintaining strict Menzies Corporate Governance and Financial guidelines.
- Fully responsible for all aspects of the station (combined Menzies and ASIG station operations). Services offered at the station include ITP Fueling, Passenger & Ramp Handling, and third party GSE Maintenance.
- Fully accountable for the financial performance and compliance with Corporate Governance, legal and quality aspects of Menzies’ businesses in the station
- Leading and working with the senior team to maintain and enhance appropriate, effective safety & security systems, risk assessments, periodical inspections & audits, operational training programs, planning, operational processes and service delivery.
- Regularly interacts with customers to promote the station and to measure the level of customer satisfaction. Uses customer feedback to constantly develop and improve capabilities and processes
- Implementation of the company policies and procedures, promoting sound safety, security and people management practice.
- Promoting and driving a ‘safety first’ culture through all levels of the organisation.
- Ensure the business unit remains fully compliant with internal standards and all relevant industry, regulatory and state legislated requirements.
- Lead and motivate hard working teams to deliver excellent quality and productivity
- Directing and motivating Managers to achieve agreed targets.
- Safety and security is the responsibility of each employee
Essential Skills And Qualifications
- Degree or postgraduate qualification
- Excellent leadership and people management skills
- Experience in business development, sales and commercial negotiation & pricing
- Wide ranging general management experience, with some years of senior management experience
- Extensive management and/or support service experience, preferably in a ground handling, aviation or logistics environment
- Strong communication and interpersonal skills, balanced with a high level of confidence to influence and present at all levels.
- Interpersonal skills: Independence, decisiveness and the ability to work accurately and independent of immediate support. Able to influence, engage and motivate at all levels
- Flexible, determined to succeed and self-motivated
- All applicants must hold requisite employment authority to work in the USA
- Fluent in English
